OnSIP: Affordable and Efficient VoIP Services for Businesses

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Mike Oeth, Co-Founder & CEO
Time and again, businesses have relied on traditional phone systems to interact with external clients and vendors as well as facilitate internal communication within a company. However, in recent years, with the advent of Voice over Internet Protocol (VoIP), there has been a massive shift in the way organizations handle their intra- and inter-organizational communication. Offering efficiency, reliability, and better accessibility, VoIP is quickly replacing traditional phone systems. At the forefront of using VoIP technology to improve a company’s enterprise communication systems is Manhattan-based OnSIP. “We are committed to delivering VoIP solutions to companies in a way that breaks the communication barriers of traditional phone systems and allows them to have a friction-free, productive conversation with their clients and customers,” says Mike Oeth, co-founder and CEO of the company. In addition, as a Unified-Communications-as-a-Service (UCaaS) provider, the company is uniquely positioned in the UCaaS market, setting new benchmarks with cutting-edge technology and helping its partners attain effective communication goals.

OnSIP’s VoIP platform is built without any dependency on licensed or third-party software, using geographically distributed servers. Hence, limitations such as sub-optimal call routing, network service outages, and scaling inflexibility, usually experienced by businesses, are significantly low. “Moreover, we use our own cloud infrastructure, and thus, we have a lot of control over the network traffic and the services that we provide,” affirms Oeth. The robustness of the platform can be well-understood through its slew of features and tools, which include video calling, web phones, voicemail, call recording, and call parking among others. OnSIP allows organizations to choose a type of service—pay-as-you-go or unlimited— that best suits their business needs. “We only charge for the features that a customer uses and the total minutes of their usage,” states Oeth. Thus, a company choosing to use OnSIP’s VoIP platform can add or delete users from the system without being charged.


OnSIP allows organizations to choose a type of service—pay-as-you-go or unlimited—that best suits their business needs

Besides, the firm also provides a mobile version of business phone and voicemail management application, the OnSIP app, which makes enterprise communication seamless by bringing together call control and instant messaging with co-workers. Through the app, a user can make HD voice and video calls, view real-time presence information for contacts, and also review past calls and messages.

Oeth notes that in the present corporate world, where most businesses still list a phone number on their website, “we provide a web-based real-time communication (WebRTC) tool, sayso, to empower website visitors to initiate a voice or video call directly from their internet browsers.” With the help of a computer’s microphone or video camera, a potential client visiting the website can quickly connect with a sales rep through a single mouse click. “Thus, a person does not have to navigate the menus of interactive voice response (IVR) systems and wait for an opportunity to speak with someone,” asserts Oeth. That said OnSIP also has a knowledgeable U.S.-based customer support team that is available round the clock to offer hands-on support and IT consultation services.

Today, with more than 15 years of experience in business communication, OnSIP stands as a prominent VoIP service provider with over 130,000 OnSIP accounts worldwide. Recently, every OnSIP account was given its own public “Team page,” which acts as a ‘contact us’ page with photos and real-time availability indicators for each employee, plus the option to call them through a browser. “We aim to make personalized website communication the norm in the business world, and we will continue to innovate in that area,” concludes Oeth.

Company
OnSIP

Headquarters
New York City, NY

Management
Mike Oeth, Co-Founder & CEO

Description
Headquartered in Manhattan, OnSIP is a leading provider of real-time VoIP communications services to businesses. The company provides a simple Unified Communications-as-a-Service (UCaaS) and collaboration platform for small and medium- sized businesses. It is a versatile cloud-hosted VoIP phone system that can be configured in hundreds of different ways. With OnSIP, customers can enjoy the benefits of an on-demand phone system without the traditional high cost, burden, and inflexibility. In addition, the company also offers APIs for developers to rapidly and affordably build voice, video, and messaging applications of their own