Top 10 Enterprise Communication Solution Companies - 2020

With the COVID-19 pandemic forcing people to work from home, a boom in the growth of data and computing is increasing each passing day. That said it is hard to predict what the future of unified communications holds, especially during the ongoing COVID-19 pandemic, but we are noticing several trends. The future of enterprise communication is expected to become increasingly cloud-based. As not every business will be able to shift immediately but most will take a hybrid approach to their operations by implementing elements of their communications strategy into the cloud. That said, companies worldwide are starting to embrace video-call cultures, encouraging face-to-face interactions among remote workers. With emphasis on real-time collaboration, e-mails are no longer the most effective way to communicate in the age of remote work and distributed teams—video conferencing, screen sharing, file transfer and chat rooms are becoming must-have features.

As companies are increasingly looking for ways to integrate their existing tools and services with new solutions that are scalable and endlessly flexible, we can expect to see AI and 5G in our communications for a more mobile workforce. To assist enterprises in shoring up their capabilities, we have compiled this issue of CIOReview. In this edition, we have listed the ten most promising Enterprise Communication Providers 2020 to highlight the ones that can help you escalate your chances of success. Equipped with innovative technological capabilities, these companies are transforming the enterprise communication landscape at the cloverleaf of various disruptive technologies. Besides, the magazine comprises insights from subject-matter experts, CIOs, and CXOs in the software sector on the latest industry trends, best practices, recent innovations, and highlights their expertise. We hope this issue of CIOReview helps you build the partnership you and your organization need to foster an environment driven by robust and efficient technology. We present to you CIOReview’s “10 Most Promising Enterprise Communication Solution Providers - 2020.”

Top Enterprise Communication Solution Companies

Top Enterprise Communication Solution Companies

TextMarks is a mass text messaging service provider that enables enterprises to reap its full benefits. TextMarks enhances enterprise communication with its intuitive and easy to roll out services. The company has been one of the frontrunners in the domain for more than a decade, with over thousands of enterprises availing their service for internal communication, marketing, and lead generation. TextMarks’ API-based robust communication dashboard allows users to improve the efficiency, productivity, workflow, and morale of their workforce by integrating text messages into the omnichannel communications of an enterprise

Avaya

Avaya

For over a century, Avaya (NYSE: AVYA) has been building open, converged, and innovative solutions to enhance and simplify communications for customers and collaboration among employees—in the cloud, on-premise, or a hybrid of both in over 175 countries. Avaya’s highly professional planning, support, and management services teams help optimize solutions, for highly reliable and efficient deployments. To enable a transformative, people-centric engagement, the company provides the Avaya Aura Platform—a set of seamless components that mesh together to provide comprehensive unified communications and customer experience solutions for effective business. An essential part of the Avaya Aura platform, Avaya Intelligent Xperiences (IX) Workplace, gives clients’ employees a single app for calling, messaging, meetings, and team collaboration—all with the same ease of use they get from their personal apps

ClearOne

ClearOne

ClearOne is a global company that designs, develops and sells conferencing, collaboration, and network streaming & signage solutions for voice and visual communications. The performance and simplicity of its advanced, comprehensive solutions offer unprecedented levels of functionality, reliability and scalability. In business for over 20 years, their products are used by thousands of organizations worldwide from small enterprises to the Fortune 1000, as well as domestic, international governments & educational institutions

Fuze

Fuze

Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney

Nextiva

Nextiva

Nextiva empowers businesses to manage their communications, productivity, and customer relationships on a truly unified platform. The company is shaping the future of growth for all businesses through its innovative suite of products. Nextiva’s plethora of products can be broadly classified into business communication suite, customer relationship suite, and team collaboration suite. The company also provides tailor-made solutions that meet the demands of business of all sizes–be it small and medium enterprises or already-established organizations, Nextiva has the answer for all. Under the same token, Nextiva also offers custom services to ensure limitless growth of its customers

Quip

Quip

Quip for Customer 360 is the easiest way for Salesforce customers to transform CRM processes like Account Planning, Note Taking, and Case Swarms inside Salesforce. Built into the Salesforce Platform, Quip embeds real-time documents inside Salesforce records so sales and service teams can get on the same page when it comes to helping their customers. Quip keeps teams inside Salesforce, helps them take action on live CRM data with modern collaboration tools, and standardizes and accelerates processes with templates and deep automation integrations with the Salesforce Lightning Platform

Synacor

Synacor

Founded in 1998, Synacor is the trusted technology development, multiplatform services and revenue partner for video, internet and communications providers, device manufacturers, and enterprises. The company delivers modern, multiscreen experiences and advertising to their consumers that require scale, actionable data and sophisticated implementation. Synacor is known for managed portals, advertising solutions, email and collaboration platforms, and cloud-based identity management

Univoip

Univoip

UniVoIP is a global leading provider of UCaaS (Unified Communications as a Service) solutions with a focus on customer delight. UniVoIP leverages best-of-breed technology partners to deliver advanced multimedia contact center functionality, cloud-based collaboration tools, mobility applications, and a world-renowned suite of advanced IP phones including mobile integration

Yeastar Information Technology

Yeastar Information Technology

Yeastar provides cloud-based and on-premises VoIP PBXs and VoIP gateways for SMEs and delivers Unified Communications solutions that connect co-workers and clients more efficiently. Founded in 2006, Yeastar has established itself as the world’s leader of SME PBX System with a global partner network and over 200,000 customers worldwide. Yeastar customers enjoy the flexible and cost-effective communications solutions that have been consistently recognized in the industry for high performance and innovation

Zipwhip

Zipwhip

Zipwhip was the first company to enable texting on existing business phone numbers, and today is the world’s leading business-texting software and API provider. More than 35,000 companies use Zipwhip to increase customer engagement and drive growth through texting on their existing landline, VoIP or toll-free phone number. Intuitive cloud-based software, an enterprise-grade API and direct network connectivity mean businesses can use any computer or mobile device to securely and reliably reach their customers, every time