Top 10 Enterprise Communication Consulting/Services Companies - 2019
Service Intro-Digitalization is bringing massive tides to the enterprise communications landscape. Grappling with this transition, the enterprises have realized that having a technologically-sound workflow is no good without a robust communication system within organizations. Moreover, with digital transformation leading up to the integration of business processes, enhanced quality of work, and easier access to data, maintaining a stable and cohesive communication in the organization has become a daunting challenge for the enterprises. Several of them are experiencing a rocky and unstable transformation from legacy system to modern enterprise communications technologies. The industrial experts and service providers for enterprise communications explain improper planning before implementation, lack of industrial expertise, and a deficit of focus on the existing communication channels in a company as some of the probable reasons for the rising gap in an organization’s communication system.
To make this tussle easier for enterprises, various consulting companies and service providers are coming to the rescue, with more accommodating solutions and strategies that can provide a complete enterprise communications makeover for organizations. Some are adept with nimble AI-driven technological solution to automate a lot of unnecessary communication and tedious tasks like frequently asked questions hence maintaining a smooth interactive workflow.
Apart from the technology perspective, the enterprises are going the extra mile by diving into the more granular issue of business communication by organizing workshops to discuss employee communications and their effect on the company’s progress. This, in turn, helps an organization to chalk out a framework of solutions that will be encompassing the transformation while keeping a check on the risk management.
Apart from these operational issues, the service providers are taking remedial steps for safeguarding the privacy of the enterprise and their communication mechanisms. Due to organizations facing issues of data theft, the security of the communication channels has become a priority for them. Through a proactive placement of strategies like audits, mandated use of encryption, monitoring, and firewalls, the service providers are helping business leaders carry on a safer in-house communication.
Above all, employees who are the most important end of the rope in an enterprise’s communication structure are to be exclusively paid attention to during this period of transition. An organization is hollow and inept without a group of employees who can communicate efficiently. To make sure employees are well acquainted with the communication solutions in the workplace, on-demand training portals are being set up. This will ensure a smooth sail for the employees to a better and well-informed tomorrow, where they instinctively understand the right way of communicating problems and finding the appropriate solutions making it a pleasant experience for the organization as a whole.
While communication remains a basic yet the most critical element of businesses all around the globe, service providers continue to stress the need for companies to make more efforts in its domain. Along the same lines, a distinguished panel comprising of CEOs, CIOs, VCs, analysts, and the editorial board of CIOReview has reviewed the top service providers in the realm of Enterprise Communications. In our selection process, we looked at each of the vendor’s capability to enhance the communication capabilities of an organization in a cost-effective and sophisticated manner.
We present to you CIOReview’s “20 Most Promising Enterprise Communication Consulting/Services Companies – 2019.